Frequently Asked Questions

Everything you need to know about bringing The Modern into your home.

What is the typical delivery timeframe for furniture?

Standard shipping usually takes 5-10 business days for in-stock items. Custom or oversized furniture pieces may require 3-6 weeks for white-glove delivery and assembly.

Do you offer international shipping?

Currently, we ship within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to large furniture returns, and custom-made pieces are final sale.

Are your materials sustainably sourced?

Yes, at The Modern, we prioritize sustainability. Our wood is FSC-certified, and we use recycled textiles and low-VOC finishes to ensure a healthier environment for your home.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger purchases.